Welcome to www.avra.life (“the website”).
Your personal Data will be processed to provide the services you have subscribed to or, reserved for registered users, to facilitate your navigation of and shopping from the website and to keep you informed of Avra news and offers.
Avra Limited is the controller of any Personal Data collected and processed for the purpose of rendering the e-commerce services and the sale of products (herein the
“Commercial Purposes”) through the Site.
Avra Limited is the sole data controller of the Personal Data processed for marketing purposes, notably to send to Users, in the form of newsletters, information and updates on its products, offers, exclusive sales, promotional campaigns and on events and similar initiatives organised by Avra (herein the “Marketing Purposes”).
Due to information being taken, we recommend that anyone under the age of 18 using this site, inform a parent or guardian if ordering online.
Everyone has the right to protection of his/her Personal Data. We respect Users’ right to be informed regarding the collection of and other operations involving their Personal Data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed the Site in such a way that the use of your Personal Data will be kept to a minimum and will not exceed the purposes for which your Personal Data was collected and/or processed; we do not process your Personal Data when we can provide you with services through the use of anonymous or traffic data (such as marketing research made for improving our services, browsing data processed to provide you with customised contents or offers adapted to your preferred language, your location, etc) or by other means which allow us to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address). Although we have made every effort to be as accurate as possible, sizes, and measurements may vary.
WHO COLLECTS AND PROCESSES YOUR PERSONAL DATA, HOW AND FOR WHICH PURPOSES?
Avra Limited are the controllers of your Personal Data as they determine the Commercial Purposes and means of processing Personal Data. For the Commercial Purposes only, Avra have appointed certain entities that will also process Personal Data relating to the Site’s Users (herein the “Processors”).
The above mentioned service provides and Processors have been chosen because of their experience in processing Personal Data and they provide sufficient guarantees regarding compliance with data protection laws (including the technical security measures governing the processing to be carried out). In processing the Personal Data for Commercial Purposes, the Processors shall act only under the instructions from Avra.
We regularly check that our Processors comply with our instructions and that they continue to provide sufficient guarantees regarding their full compliance with the provisions on Personal Data processing.
For the Commercial Purposes, we collect your Personal Data (such as personal details, e-mail address, address, Credit Card numbers, bank code, tax code and telephone number, etc.) on your order form only for the purpose of selling the products ordered by you. Your Personal Data is mostly processed by electronic means and, in some circumstances, by paper-based means, such as when the processing of your Personal Data is required for preventing fraud on the Site. Your Personal Data shall be stored in a way which allows us to identify you for the period necessary for the purposes which the data was collected for and subsequently processed and, in any case, in accordance with applicable laws.
Please report any modification of your Personal Data to firstname.lastname@example.org or through your personal account on the Site in order to ensure that your Personal Data is always accurate and up-to-date, relevant and complete. Your Personal Data shall not be disclosed to third parties other than us for purposes which are not permitted by law or without your consent.
Aside from the Processors appointed for Personal Data processing, your Personal Data will be made available also to third parties, autonomous controllers, for purposes related to supplying services requested by Users (for example, for purchase transactions) or for purposes of third parties. For more information on the matter, see section 4 (To Whom Your Personal Data Will Be Disclosed). Please contact our Customer Care or send us an e-mail at email@example.com if you would like to receive a full list of our data Processors involved in processing your Personal Data.
For the Marketing Purposes, we may process your Personal Data as well as browsing data (“Traffic data”) resulting from the use of the Site and of our services by any User, in order to provide Users with customised contents and offers on our services or to deliver any newsletter they subscribed to, subject to their discretionary right to withdraw their subscription to such newsletter or to oppose or object to the receiving of any advertising or marketing content which we think is of interest to a specific User. For Marketing Purposes, Personal Data and Traffic data is mostly processed by electronic means and shall be stored for us in any case, in accordance with applicable laws and available to our Processors.
Moreover, your Personal Data may be disclosed to the police or to judicial authorities, according to applicable laws and upon a formal request by such entities, for example in the event we need to prevent fraud on the Site (anti-fraud services).
Data processors will also have access to your Personal Data as stated in section 2 for the specific purposes stated therein. In all the above circumstances, your consent for data processing is not required as Personal Data Processing would be necessary for the performance of Commercial Purposes.
The reasons for collecting Personal Data will be expressly listed in the information of privacy statement that we will present from time to time on the page asking the User to provide his or her Personal Data, be it for Commercial Purposes or for Marketing Purposes. We may have access to third parties’ Personal Data which was directly disclosed by its Users, for example when a User bought a product to be sent to a friend, when the User paying for the product is different from the recipient of the product, or when a User wishes to recommend to a friend a service of the Site or the sale of a particular product.
WHAT HAPPENS IF YOU DO NOT DISCLOSE YOUR PERSONAL DATA TO US?
Granting your Personal Data to us (in particular, your personal details, your e-mail address, your address, your Credit/Debit Card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on the Site, supplying other services provided on the web site upon your request, or when your Personal Data is needed to fulfil obligations required by law or when your Personal Data is needed to fulfil obligations required by law or regulations. The refusal to provide us with some of your Personal Data necessary for performing the above purposes may consequently prevent us from processing your order for the purchase of products sold on the Site or fulfilling obligations required by law and other regulations. Therefore, failing to provide Personal Data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on the Site or not providing the Site’s services.
Disclosure of further Personal Data to us other than that required for fulfilling legal or contractual obligations and to properly browse our services with necessary traffic data is, on the contrary, optional and does not have any effect on the use of the Site and of its services or on the purchase of products on the Site. We will inform you at every step whether disclosing your Personal Data to us is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for the purchase of products on the Site.
TO WHOM YOUR PERSONAL DATA WILL BE DISCLOSED?
Personal Date will be disclosed to third party companies that provide, on behalf of Avra Limited, specific services as data Processors or to other recipients of Personal Data collected by us that process your Personal Data only for the Commercial Purposes (for example, Data Cash.) and, in any case, according to applicable laws and regulations.
Notwithstanding the foregoing, Personal Data will not be disclosed to any other third parties or disseminated or transferred without informing our Users of such disclosure/dissemination/transfer, and, in any case, in accordance with the applicable laws.
We wish to inform you that we may process your Personal Data also without your consent in certain circumstances provided by laws.
YOUR RIGHT TO ACCESS PERSONAL DATA AND FURTHER RIGHTS
Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.
The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time.
You are entitled to obtain at any time from us:
a. the updating, adjustment or, when you have an interest in such, the integration of your personal data;
b. the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected and subsequently processed;
c. the confirmation that the operations under letters a) and b) have been reported (together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the right’s protection.
You are entitled to object, in whole or in part:
a. for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;
b. to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications.
Each time your consent is required, Avra will inform you in advance and will give you the option to either provide or refuse your consent for the use of your Personal Data, including your e-mail address, for the above purposes, by ticking the appropriate boxes.
We wish to inform you that we may process your Personal Data also without your consent in certain circumstances, such as when such processing is necessary for performing a legal obligation to which we are subject or when such processing is necessary for performing obligations undertaken in contracts with the users.
To the extent of applicable laws and subject to your rights, your Personal Data may be processed by us for sending you advertising or offers for Marketing Purposes about products and services unless you object to it at any time, either when your Personal Data has been collected or at any time, notably when receiving any offer from Us.
In any case, we wish to inform you that we guarantee that Users may exercise, at any time and without having to state their reasoning, their right not to receive future communications connected to particular services upon request.
LINKS TO OTHER WEB SITES
services and products supplied and sold by these web sites to Internet Users.
1. What Are Cookies? Cookies are small text files which are downloaded to your computer or mobile device by your browser when you visit a website. These files are then sent back to the website every time you return so that your user personal settings can be recognised. Cookies help to improve your website browsing experience, as well as to provide information to the owners of the website, usually for customisation, statistics or advertising purposes.
2. Which Type of Cookies Are Used On This Site?
. Technical/Browsing Cookies – These enable our website to function correctly and to allow you to view it correctly on your screen. They recognise your country and so will direct you to the relevant country website. They will also permit you to create an account, login and manage your orders whilst browsing the website
. Functional Cookies – These cookies enable the website to recognise you (if you allow them to by clicking the request “remember me”, whenever you access the website so that you do not have to continually type in your login details. They will enable to carry on shopping with the same items in your cart if you have not removed them from your previous browsing session. This type of cookie is not essential to the website function but it does improve the browsing experience.
. Analytical Cookies – These cookies are used to carry out statistical analysis of how users use our website through computers and mobile devices. The results are processed in an anonymous way and for statistical purposes only
3. Disabling Cookies If you wish to prevent automatic acceptance of cookies or to delete cookies please refer to the following links depending on your browser: For Internet Explorer For Safari For Chrome For Firefox For Opera
In order to disable analytical cookies, you can download the Google Analytics Opt Out Browser App.